Describe your role in your company's customer and employee communications, including the underlying technology.

I manage the communications, but not the technology
15%
I'm involved in both the communications strategy and technology
0%
I manage the underlying technology
18%
I'm not involved in either the strategy or the technology
0%
Other, please specify
1%

What kinds of investments does your company plan to make with regard to communications technology?

AI chat
56%
AI email
40%
AI text
25%
Generative AI
40%
Other, please specify
0%