Describe your role in your company's customer and employee communications, including the underlying technology.
I manage the communications, but not the technology
16%
I'm involved in both the communications strategy and technology
0%
I manage the underlying technology
17%
I'm not involved in either the strategy or the technology
0%
Other, please specify
2%
What kinds of investments does your company plan to make with regard to communications technology?
AI chat
55%
AI email
38%
AI text
25%
Generative AI
39%
Other, please specify
0%