Describe your role in your company's customer and employee communications, including the underlying technology.
I manage the communications, but not the technology
14%
I'm involved in both the communications strategy and technology
0%
I manage the underlying technology
24%
I'm not involved in either the strategy or the technology
0%
Other, please specify
3%
What kinds of investments does your company plan to make with regard to communications technology?
AI chat
50%
AI email
39%
AI text
23%
Generative AI
47%
Other, please specify
0%