Modernization Drivers & Choke Points: Measuring Business & Technical Collaboration Effectiveness

Research shows that modernization – which includes initiatives to use technology to automate, streamline or enhance business processes - is a top priority for business leaders. However, these initiatives are often hampered by a variety of factors. This study endeavors to determine the obstacles or "chokepoints" to modernization, as well as how companies are trying to solve them. Participate to examine if your initiatives are progressing above or at industry pace, or if you're falling behind.

#1. What are your modernization priorities and what are you either planning or about to start planning in the next 24 months? (select all that apply)

	Priority	Planning
AI and Machine Learning
Utilizing big data, data analytics
IoT integration
Cybersecurity and privacy
Infrastructure (converged or hyperconverged)
Cloud migration, hybrid cloud, or multi-cloud solutions
Containerization
Edge Computing
Digital Experience platforms
Lifecycle Management
Predictive Maintenance
Other, please specify

#2. In general, across the board, how would you characterize the impact of moving modernization initiatives forward on business performance? (Select one)

Automation of routine tasks

Better customer and employee experiences

Better insights

Brand loyalty

Increased performance and speed

Increased efficiency

Streamlined processes

Reduced costs

Other, please specify

#3. What impact do you believe current and planned modernization initiatives have or will have on your business success? (Select one)

High

Medium

Low

None

Other, please specify

#4. With regard to current and planned modernization initiatives, what do you believe are the challenges or “chokepoints” impacting their rollout? (select all that apply)

Data management complexities

Difficulty managing services across hybrid environments

Lack of responsiveness

Lack of staff or expertise

Legacy equipment or applications

Challenges migrating specific applications to the cloud

Outdated code or unsupported platforms

Reduced visibility

Security concerns

Stakeholder or IT leader buy in

None

Other, please specify

#5. How would you characterize the level of collaboration effectiveness with the Technical leaders and teams (IT, CTO, etc.) in your company? (Select one)

High

Medium

Low

Not at all effective

Other, please specify

#6. What are the common barriers or pitfalls that emerge when you or members of your team attempt to collaborate with Technical leaders and teams in your company? (select all that apply)

Aligning IT and business initiatives

Budgeting

Competing priorities

Collaborating with an external partner

Lack of understanding each other’s requirements

Legacy business processes

Outcomes vs. process

The concept of “time to value”

“If it ain’t broke, don’t fix it” mentality

Scoping the extent or map development

Skills gaps

Other, please specify

#7. The following technologies are often involved in many of today’s most prevalent modernization trends, which, if any, of these do you expect, plan to have or are included in your modernization initiatives? (select all that apply)

AI or Machine Learning

Business Analytics

Blockchain technology

Cloud hybrid architecture

Enhanced Cybersecurity

Edge computing

Internet of Things (IoT)

Storage resiliency

Business continuity

Don't know

None of these

Other, please specify

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