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Technology Support Challenges & Priorities

As hybrid data centers become the norm, organizations are dealing with multiple vendors and increasing complexity. This study aims to understand how your organization handles these challenges, especially when it comes to managing technology assets throughout their lifecycle.

#1. Which of the following do you consider to be challenges in Technology Lifecycle Service and Management? (select all that apply)









#2. Which of the following are Technology Lifecycle Service priorities for your organization over the next 12 months? (select all that apply)








#3. Which of the following Technology Lifecycle Service investments are planned over the next 18 months? (select all that apply)








#4. When choosing a Technology Lifecycle Service vendor, what are the most important or critical aspects? (select all that apply)













#5. Which of the following system components are within your current area of responsibility? (select all that apply)









#6. Which of the following vendor systems are currently in your environment? (select all that apply)













#7. Which of the following vendors do you currently have maintenance, support, or management contracts with? (select all that apply)













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