If you participated in this study, you will have received an email with a personalized link to download the completed report.

If you participated and did not receive an email, please fill out the form below and we will generate a new email for you, or you can contact our Insights Team and they will get you a copy of the report. Insights@change3e.com

STUDY SUMMARY

For years, service providers have offered business customers “bundles” of service – such as internet, phone and TV for discounted prices. These packages became widely popular, with the thought they served customers’ needs. However, some businesses are selecting phone services from one provider and internet from another – for a variety of reasons. This study looks to understand more about how business customers across the US choose phone connectivity services for their business -bundled or unbundled - and why.

Information about this study:

• This report is only available to survey participants
• Survey completion: February 2021
• Number of participants: 104