Comms and AI Webinar Replay

Chatbots are the 24/7 workhorse of our websites and mobile apps. They are no longer a nuisance, and most users don’t mind engaging with them.  
 
According to industry insights firm G2, 80% of people have used a chatbot at least once, with chatbot interactions having a higher satisfaction rate – around 87.58% – than live chats with humans. 
 
BeTechly hosted an Expert Discovery webinar, How Much Are Your Customer Communications Behind the AI Curve?, featuring Rahul Sharma, Solutions Sales Consultant, of conversational AI chatbot developer Streebo.  
 

Is Your Company Planning to Invest in AI? 

For our registration poll, over 100 executives took part. More than one quarter (26%) of respondents manage the underlying technology for their company, while 15% manage the communications but not the technology. More than half of respondents plan to invest in AI chat (54%) and generative AI (50%).  

For our live poll, executives were asked several questions about their use of chatbot technology. Here is what they had to say: 

• Only planning as of now: About half of respondents said that they were still in the planning process to implement chatbot technology over the next 12 months. 

• All remain “very interested” in the technology: All of the respondents expressed strong interest in evaluating and at some point, implementing chatbots. 

Watch the full replay and schedule your 1-on-1 discussion with these experts by using the form below.