The ways that companies are using generative AI is evolving at a lightning-fast pace. Already, we see a frenzy of activity to “harness” AI in just about every business process, with customer service/support being an area of early investment. However, companies that jumped into this arena early may now be falling behind, as new solutions come out frequently that can eclipse what you already have in place. There is a huge challenge to delivery exceptional customer experience and high cost of call center doesn’t really help the companies.
That’s why we’ve ask the AI experts at Streebo to provide some fresh insights on how Generative AI can improve customer experience, NPS score and reduce support cost by more than 50%. Streebo will present industry solutions, share use-cases, compare several generative AI platforms for customer service, including AWS Bedrock, IBM watsonx, Azure Open.AI, and Google Gemini. Get new ideas, discover ways to stay ahead of the curve and explore how to gain access to a free demo of a leading generative AI customer service solution.
What You'll Discover At This Event
Rahul Sharma is a Solution Consultant at Streebo, with more than eight years of experience in digital transformation and AI technologies, helping customers with their solution needs.
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