The ways that companies are using generative AI are evolving at a lightning-fast pace. We already see a frenzy of activity to “harness” AI in almost every business process, with customer service/support being an area of early investment. However, companies that jumped into this arena early may now fall behind as new solutions emerge frequently that can eclipse what you already have in place. There is a massive challenge in delivering exceptional customer experience, and the high cost of call centers doesn’t help the companies.
That’s why we’ve asked the AI experts at Streebo to provide some fresh insights on how Generative AI can improve customer experience and NPS score and reduce support costs by more than 50%. Streebo will present industry solutions, share use cases, and compare several generative AI platforms for customer service, including AWS Bedrock, IBM Watsonx, Azure Open.AI, and Google Gemini. Get new ideas, discover ways to stay ahead of the curve, and explore how to gain access to a free demo of a leading generative AI customer service solution.
What You'll Discover At This Event
Rahul Sharma is a Solution Consultant at Streebo, with more than eight years of experience in digital transformation and AI technologies, helping customers with their solution needs.
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